Let us help you with
your production goals
End-to-end mortgage outsourcing – processing, underwriting, closing, and quality control to help you reduce loan cycle time, saving you time and money.
Home Retention Solutions
Loan modification solutions that enable clients to reduce their costs, minimize processing errors, and eliminate time-consuming tasks for their staff.
Call Center Solutions
Call center services handle dispute resolution, loan processing questions, borrower counseling on loss mitigation options, and more.
Consumer Loan Fulfillment
Loan fulfillment services, including underwriting, processing, closing, and quality control for home equity loans and lines of credit, unsecured loans and lines of credit, auto and motorcycle loans.
Nationwide provider of debt collection solutions, assisting clients in achieving the highest rate of recovery on delinquent accounts.
Urban Fulfillment Services® (UFS) is an industry leading provider offering a wide variety of outsourced services to its clients, including mortgage and consumer loan fulfillment, home retention, and call center solutions.
The benefit to our client partners is a dedicated team with a mission to ensure the highest quality underwriting and closing products. Our QC team provides internal QC and works independently of the production floors ensuring objective results. The team’s role is to report findings and also participate in improvement plans to assist production managers in driving error rates to the lowest levels possible.
Diversity. Integrity. Authenticity. High Performance. Accountability. Agility. Teamwork.
The market is faced with constant fluctuations in volume, increased regulatory scrutiny, and continuous change. Lenders need a strategic sourcing alternative that will help them manage staffing levels, reduce capital expenditures, and improve service levels.
Handle adaptability to the market and industry shifts by leveraging outsourcing solutions. Assist with compliance with regulatory requirements and guidelines (CFPB, SAFE Act, FDCPA, GLBA and OCC Guidance on Managing Third Party Vendors). Receive value added services such as quality control, custom reporting, consulting, and best practices.
Team up with UFS to increase your overall efficiencies. Our industry experts will provide solutions to any challenges you may be facing with influxes in volumes, quality control, aged pipelines, etc. UFS is your strategic solutions provider offering the right fit for your outsourced needs with our products, services, and solutions.